FAQ

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How do you represent my practice?

We are you. We introduce ourselves as a patient care coordinator with your practice. We are not SalesMD when we phone your prospective patients.

What’s the time limit for patients?

We have a 6-month time limit. We recognize a patient whilst may come to you for a major surgery and decide on a smaller treatment to start with as they assess you and the practice. As we carry the risk, we want to be fair so our 6-month window allows patients to decide on bigger treatments when it’s ready for them. 

What’s the time limit for patients?

We have a 6-month time limit. We recognize a patient whilst may come to you for a major surgery and decide on a smaller treatment to start with as they assess you and the practice. As we carry the risk, we want to be fair so our 6-month window allows patients to decide on bigger treatments when it’s ready for them. 

What happens if the patient doesn’t book a treatment?

If a patient decides not to progress with treatment after their consultation, then firstly you pay is nothing. Depending on the outcome, we are able to nurture that relationship when appropriate and bring them back into the practice when the time is right.

How much do I pay for consultations?

You pay nothing for patients coming for consultations. You only pay us our fee when the patient agrees to move forward with treatment.

Do I pay a fee on product sales?

We recognize product margins are tight and again out of fairness, we want to bring you patients booking treatments and surgery. As a result we do not charge a fee on product sales.

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